Cancellation and Refund Policy

Beeline Cosmetics always tries to deliver the best products to its beloved customers and hopes our customers will never get any damaged products. We hope our customers will never have to return their products. Still, if this kind of incident occurs, we would be happy to help you by exchanging your damaged product, expecting a valid reason for exchanging a product. Here we will mention our Refund & Return Policy to make your procedure trouble-free.

  • We take complete care of our products while packaging them for delivery.

  • We ensure every product you order reaches your doorstep as we have packed them or you've seen them on our website.

  • However, sometimes the delivered products might get damaged, and the situation becomes out of our control. We will be happy to help you under these circumstances.

  • If you get a product that is different from the product you've ordered or is damaged in transit, we will exchange the product in these cases.

  • We would require an Unedited Unboxing Video of a product so we can get a perfect idea of what happened with the product.

  • We expect the damaged product's unboxing video to be delivered within 24 hours or the same day you receive the product.

  • The order can only be cancelled before shipping. Please note we will not be able to cancel your order after it has been Shipped.

 

Steps you must follow for returning/replacing a product:
  • Inform us within 24 hours of receiving the product to beehive@beelinecosmetics.comor contact us at +91 9800008586.

  • It is mandatory to provide an unedited unboxing to warrant all return and replacement orders.

Shipping Policy -

Here we have mentioned our Shipping Policy so you can get a clear idea about how your order process works.

  • Dispatch time is about 24-48 hours within the order

  • Delivery time ranges between 7-10 days depending on where your location is. This time might vary depending on public holidays, natural hazards, or any other unavoidable reasons.

  • The given timeline is an estimation and not a guarantee.